Facilities & Services

Professional Futures Broker Representatives

The company has professional futures brokers who are always ready to serve prospective clients/clients with education, administrative procedures, and alternative trading system transaction mechanisms at the Jakarta Futures Exchange.

Online Trading & Demo Account Facilities

This facility provides convenience for clients to trade online via the internet. We also provide a Demo Account or Transaction Simulation so prospective clients can better understand and master trading functions. Simply contact our customer care.

Daily Transaction Reports

Every day clients will receive a Client Transaction Report containing transaction records and investment developments, via email, fax, or mail. These records can also be accessed directly through the online trading platform by selecting Temporary Statement/Daily Statement.

Fund Withdrawal

Withdrawals can be made at any time upon client request. PT. Solidgold Berjangka strives to process withdrawals within one business day (T+1).

Segregated Account

All investor funds are placed in the broker’s Segregated Account at approved custodian banks (BCA, CIMB Niaga, Mandiri, BNI, and Artha Graha) separate from company assets. These funds are used only for the respective client’s transactions.

Transaction Flexibility

Two-way transactions allow investors to profit when the market moves up or down. High liquidity also enables optimal profit-taking.

Dispute Resolution Mechanism

Dispute resolution mechanisms used for futures trading disputes:

1. Deliberation for consensus
2. Commodity Futures Trading Arbitration Board (BAKTI)
3. District Court

Sitna Program

For transaction transparency, we provide the Sitna program so clients can view transactions on the Jakarta Futures Exchange (BBJ) and Indonesia Clearing House.