Attention
Customers must maintain the confidentiality of their User ID, Password, and OTP code. They must not share them with any other party, including SG Solid. All matters arising from the use of this User ID, Password, and OTP code are the customer's responsibility.
Please note that by logging into the system, you have understood and agreed to all regulations and procedures for using electronic trading.
- You must monitor the adequacy of your funds regularly before making any transactions.
- Electronic trading systems carry risks associated with the system, such as operational failures in hardware or software, or related support facilities. Such failures may result in the inability to execute your orders.
- Please note that the prices provided are updated every 5 seconds, and your transaction will be based on the prices provided during that time period. We reserve the right to refuse requests for changes or cancellations of submitted transactions.
- We reserve the right to cancel any transaction if:
- Insufficient margin
- Exceeding the maximum lot size
- Bump quotes or technical issues occur at the exchange.
- After submitting a transaction, please wait until the transaction status is "Done" before executing a new one.
- After a transaction is submitted, you are required to review your Trade History before executing the next transaction to ensure it has been executed correctly and to avoid potential issues.
- Minimum Spread
- USD 0.80 for XUL (loco London)
- USD 0.050 for XAG (loco London)
- USD 0.10 pips for Oil (Brent Crude Oil)
- Transactions using Limit or Stop orders do not guarantee execution at the requested price. This can occur if:
- There is a gap between trading sessions, in which case the Limit or Stop Order will be executed (Done) at the open price of the next trading session.
- If there is a price jump per tick during the current trading session that exceeds the Limit or Stop Order price, in which case the price will be executed (Done) at the closest price to the recorded Limit or Stop Order price.
- The limit/stop order will be valid until the limit/stop order is completed or cancelled. If the limit/stop order is not completed or cancelled, then the limit/stop order will take effect the following day.
- If the transaction process is carried out too close to the close of the session then obtaining the price may not be possible.

